GeoManGear Replacement Battery for Magicshine
Update:
Wishes really do come true. Like magic, I received the new GeoManGear battery for my Magicshine headlight shortly after writing this post.
I am really impressed with the quality of the new battery and feel pretty certain that it will last a long time. Whereas the original Magicshine battery was essentially just shrink-wrapped in some plastic, the one from GeoManGear is in a sturdy hardshell case with one side contoured and rubberized for mounting on bike tubes with an included velcro strap.
Old Magicshine Battery
Thanks again to GeoManGear for pulling through and doing the right thing by their customers!
Original Post:
In my last post about my Magicshine headlight, I waxed ecstatic about GeoManGear’s service after they sent me a new charger and a new battery without fuss and super fast too. Well, not too long after I got my new battery, GeoManGear issued their own recall on it. Apparently, multiple reports were coming in about problems with the battery like mine and even some batteries starting fires (fortunately no one was actually hurt).
What makes this special is that it’s not the manufacturer, Magicshine, issuing the recall, but the retailer – a small company whose stated goal is “To stand behind our products, no matter what”. Obviously they are doing that with this recall, which involves sending anyone who bought their Magicshine light through them a new, high quality battery pack made in the U.S.A.
Unfortunately, their replacement timeline has stretched out for months due to a high number of claims and the earthquake and tsunami in Japan (the battery cells are from Panasonic and manufactured in Japan), not to mention that they are funding the recall themselves. Currently they’re saying that all replacements should be out by the end of the year. I just hope that I get mine before the dark, rainy days come back, which tend to overwhelm the stock headlight on my Team. I can’t be upset though because as far as I know, no other resellers, (and certainly not Magicshine) have stepped up like this to take responsibility for a faulty product. I really have to take my hat off once again to GeoManGear for their incredible dedication to service.